Maintenance Inspections For Peace of Mind

We'll indentify and report on defects during the maintenance period, so that your builder can rectify those items.

Don't leave it to chance - Let Handover hero capture any substandard workmanship and defects so you can sleep soundly.

As part of the contract conditions for new home construction, the builder typically provides a 12-month statutory warranty for non-structural defects from the date of practical completion. This is known as the maintenance period. You, the home owner, can request in writing that the builder fix any faulty or unsatisfactory building work found within the maintenance period.

Handover Hero will provide a comprehensive inspection and report including photos of all defects identified for you to provide to your builder.

The QBCC website is a great source of information about defective building work and your rights as the home owner.

Find your Peace Of Mind with our Maintenance Inspection Process:


Complete our online booking form here. It’s ideal to book your Maintenance Inspection as you approach the 12 month mark, allowing you to see the house through all four seasons and providing time for settlement to occur.


Our licenced Builder and Inspector will complete a thorough inspection of your property, identifying defects in line with the QBCC Standards and Tolerances. We allow for an initial 30-minute on-site discussion and walk-through to go through any defects or concerns you have before our Inspector begins his process.

After the Inspection, he will give a brief outline of the defects found and advise if the property is below, at, or above average when compared to other new properties inspected by Handover Hero.


We email you (and your Builder if you provide their email address) a comprehensive report outlining all defects found. The report includes detailed photos of each defect and references the QBCC Standards and Tolerances to help avoid disputes.

We’re available if you have any questions after reading through your report.

Some of the items checked at our Maintenance Inspections are:

  • Doors bowed
  • Door margins are consistent
  • Door fixtures including hinges & latches
  • Door latches correctly
  • Doors don’t rub on soft floor coverings
  • Robe door operation
  • Architraves cracked
  • Skirting cracks
  • Cornice cracks
  • Plaster cracks
  • Window locks operate correctly
  • Windows slide correctly
  • Lights work
  • Exhaust fans operate
  • Electrical power points & light switches aren’t loose
  • Silicone leaks
  • Shower screen leaks
  • Tap fittings operate correctly
  • Toilets are fixed down
  • Toilets flush correctly
  • Towel rails & roll holders are not loose
  • Hanging rails to robes not loose
  • Cabinetry handles not loose
  • Water leaks under the sinks, tub & basins
  • Tile grout
  • Garage panel and/or roller doors operate smoothly
  • Brickwork and/or render cracks
  • Gaps to window and/or door frames
  • Downpipe connections
  • Roofing flashings
  • Gate operation
  • Driveway cracks
  • Landscaping surface water drainage
  • Hot water and/or tap leaks

Rest easy in your new home thanks to Handover Hero


Our Guarantees

Guaranteed Licenced Builder & Inspector.

QBCC Licenced Professional.

Guaranteed Best Price

Or we’d love the opportunity to beat a competitor’s quote.

Guaranteed Quality

We work to a standard and not a clock.

Guaranteed Same Day Reports

*Provided payment & signed agreement are received and Inspection is completed by 3pm.

Guaranteed Recognition

Our reports are recognised by 3rd parties per the Australian Standard.

Guaranteed Support

Whether you need help finding a time and date that suits or an answer to your question. We pride ourselves on our customer’s experience.

Guaranteed Service

We’ll be your Handover Hero!

Let Handover Hero Save You!

Have the experts in new home construction inspect your property and lift the quality of your new home.

Call us to learn more, or book online today!