Maintenance Inspections - Handover Hero

Maintenance Inspections For Peace of Mind

We'll indentify and report on defects during the maintenance period, so that your builder can rectify those items.

Don't leave it to chance - Let Handover hero capture any substandard workmanship and defects so you can sleep soundly.

As part of the contract conditions for new home construction, the builder typically provides a 12-month statutory warranty for non-structural defects from the date of practical completion. This is known as the maintenance period. You, the home owner, can request in writing that the builder fix any faulty or unsatisfactory building work found within the maintenance period.

Handover Hero will provide a comprehensive inspection and report including photos of all defects identified for you to provide to your builder.

The QBCC website is a great source of information about defective building work and your rights as the home owner.

Find your Peace Of Mind with our Maintenance Inspection Process:

BOOK

Complete our online booking form here. It’s ideal to book your Maintenance Inspection as you approach the 12 month mark, allowing you to see the house through all four seasons and providing time for settlement to occur.

INSPECT

Our licenced Builder and Inspector will complete a thorough inspection of your property, identifying defects in line with the QBCC Standards and Tolerances. We allow for an initial 30-minute on-site discussion and walk-through to go through any defects or concerns you have before our Inspector begins his process.

After the Inspection, he will give a brief outline of the defects found and advise if the property is below, at, or above average when compared to other new properties inspected by Handover Hero.

REPORT

We email you (and your Builder if you provide their email address) a comprehensive report outlining all defects found. The report includes detailed photos of each defect and references the QBCC Standards and Tolerances to help avoid disputes.

We’re available if you have any questions after reading through your report.

Some of the items checked at our Maintenance Inspections are:

Interior:

Painted door surfaces
Architraves & skirtings aren’t chipped and/or damaged
Door margins are consistent
Door fixtures including hinges & latches have all the screws
Doors have their door stops
Architrave mitres are sanded flush
Chipped timber to the door & door jamb
Door rattles
Door latches correctly
Gaps under doors are not excessive
Doors don’t rub on soft floor coverings
Robe door operation
Scratched windows and/or sliding doors
Window and/or sliding door frame damage
Window locks operate correctly
Windows slide correctly
Window furnishings operate correctly
Lights operation
Light fittings damage
Exhaust fans operation
Wall & ceiling paint damage
Silicone sealant installed where required
Sink and basin drains don’t leak
Baths are not damaged
Shower screens don’t leak
Shower screens aren’t damaged
Tap fittings operate correctly
Tap fittings aren’t damaged
Toilets are fixed down
Toilets have been sealed to floors
Toilet operation
Mirrors & mirrored robes aren’t damaged
Towel rails & roll holders are level
Towel rails & roll holders are not loose
Hanging rails fitted to robes
Laminated cabinetry surfaces are not damaged
Appliances are not damaged
Cabinetry handles are plumb & level
Water leaks under the sinks, tub & basins
Cornice lines are straight
Timber skirting lines are straight
Control joints are located accordingly to main floor tile areas
Tile damage
Tile grout is complete
Tile surfaces are flush and no lips
The aluminium angle under the doorways has silicone sealant
Soft floor coverings areas are not damaged and/or frayed
Garage panel and/or roller doors operate smoothly
Roof Void (where accessible):
Insulation installed in a tradesman like manner
Roof sarking not damaged

Roof Void *where accessible:

Insulation installed in a tradesman like manner
Roof sarking not damaged
Light fittings not covered by insulation

Exterior *where accessible:

Damaged brickwork and/or render
Face brickwork mortar joints are consistent
Face brickwork cleanliness of mortar smears
Window frames aren’t damaged
Gaps to window and/or door frames
Articulation joints suitably filled with flexible sealant
Eaves are straight
Paintwork coverage to eaves/cladding
Fascia/gutter straight
Fascia/gutter damage
Downpipe connections
Damaged downpipes
Roofing and flashings installation
Roofing damage
Fencing installation
Gate operation
Driveway damage
Exterior concrete damage
Exterior concrete falls
Landscaping surface water drainage
Hot water leaks

Rest easy in your new home thanks to Handover Hero

Testimonials

I can recommend David and Shelley with no hesitation. I would definitely recommend getting an independent inspection done upon handover of a new property, and if I ever need to do it again David would be my first choice.

The reports were very detailed, clear and sent to me the same day the inspection was done. He was very thorough and picked up things along the way which I would have had no idea to look for.

In a confusing time, David and Shelley were fantastic. They worked in with our tight time frame, provided an extremely detailed report overnight and made themselves available to step through and discuss the findings.

Dave made our handover process so smooth and easy, which was much appreciated after a long stressful building process!

Being our first home build I wanted to make sure we got the best guy to come and inspect it for us and give us the reassurance that the house was perfect before handover.

David Firth and his services were the highlight of our whole new build experience.

Great handover inspection! Extremely thorough and professional and picked up a number of structural items that another inspector didn't pick up. Very impressed.

Our Guarantees

Guaranteed Licenced Builder & Inspector.

QBCC Licenced Professional.

Guaranteed Comprehensive Reports

Referencing QBCC Standards.

Guaranteed Quality

We work to a standard and not a clock.

Guaranteed Same Day Reports

*Provided payment & signed agreement are received and Inspection is completed by 3pm.

Guaranteed Recognition

Our reports are recognised by 3rd parties per the Australian Standard.

Guaranteed Support

Whether you need help finding a time and date that suits or an answer to your question. We pride ourselves on our customer’s experience.

Guaranteed Service

We’ll be your Handover Hero!

Let Handover Hero Save You!

Have the experts in new home construction inspect your property and lift the quality of your new home.

Call us to learn more.